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CDC CE Information and Frequently Asked Questions (FAQs)

TABLE OF CONTENTS

1. What types of Continuing Education (CE) are offered by CDC?
2. Is it possible to earn more than one type of Continuing Education (CE) for one course?
3. Can I search for courses if I am not signed into the system?
4. Can I use my TCEO account information to log into TRAIN?
5. Why aren’t the CE courses I took in TCEO before 2024 showing up on my transcript?
6. What if I forgot my TRAIN login name or password?
7. How do I search for a course?
8. What is a Registration Code and where do I put it?
9. How do I receive continuing education (CE) units, contact hours, or credits for a course?
10. Can I audit a course?
11. After I register for a course and click Launch, why does it take me to a different website?
12. How do I access the post-assessment and evaluation for a live event?
13. Why can’t I select AAVSB as a credit type when the course details page indicates the course applied for AAVSB?
14. How do I report trainings that I have taken?
15. How do I view or print my CE certificate(s)?
16. How do I view and print my transcript?
17. How is my information protected?

1. What types of Continuing Education (CE) are offered by CDC?

CDC offers courses with up to 10 types of accreditations. Use the Credit Type filter on the left side of the Course Catalog to search by CE type.

• In support of improving patient care, CDC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team. Under Joint Accreditation for Interprofessional Continuing Education (IPCE), CDC is accredited to provide CE for: 
  1. Physicians: The American Medical Association (AMA) Physician Recognized Award (PRA) Category 1 Credit(s)™.
  2. Physician Assistants: American Academy of Physician Assistants (AAPA) Category 1 Continuing Medical Education (CME) credit(s).
  3. Nurses: American Nurses Credentialing Center (ANCC) contact hours.
  4. Pharmacists: pharmacy contact hours or continuing pharmacy education (CPE) units.
  5. Social Workers: Approved Continuing Education (ACE) continuing education, coming soon.

• CDC also offers:
  1. All Health Professionals Continuing Education Unit (CEU)

as an accredited authorized provider by the International Association for Continuing Education and Training (IACET).

as a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc.

as a designated provider of advanced level continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc.

as an approved provider of CPH Recertification Credits by the National Board of Public Health Examiners (NBPHE). Learners seeking CPH should use the guidelines provided by the NBPHE for calculating recertification credits. For assistance, please contact NBPHE at www.NBPHE.org.

as a designated provider of continuing education credit by the American Association of Veterinary State Boards, Registry of Approved Continuing Education (AAVSB/RACE).

as a designated provider of Professional Acknowledgment for Continuing Education (P.A.C.E.®) by The American Society for Clinical Laboratory Science.

2. Is it possible to earn more than one type of Continuing Education (CE) for one course?

Yes, you can earn more than one type of CE from CDC-accredited courses. You can also adjust enrollment (change the type, add, or remove CE) after you have selected CE, and the course is listed under Your Learning in the top menu (you will need to be logged in). Credit can be adjusted up until the expiration of the course. If you have completed the course and earned CE, go to the Your Transcript tab under Your Learning. Click the three-dot icon to the right of the course title to change, add, or remove CE.

3. Can I search for courses if I am not signed into the system?

Yes. Go to the Course Catalog in the top menu and use the credit type filter. You will be able to see any courses that offer continuing education (CE); however, you will not be able to register for the course and earn CE until you sign in.

4. Can I use my TCEO account information to log into TRAIN?

Your TCEO account information cannot be used to log into TRAIN. You must create a new account in TRAIN unless you already have one.

• If you do not have a TRAIN account, go to CDC TRAIN. Click on Create an Account under the Login button on the left side of the page. Complete the form and review and accept the TRAIN policies. If you live in a state that also uses TRAIN, you may be required to provide additional information. When you are finished, click Create Account. Your new account will be associated with CDC as well as a state affiliation if you were prompted with additional questions. 
• If you already have an account, login and go to Your Profile (click your name in the upper right corner). Under Manage Groups you can add CDC to your existing account.

5. Why aren’t the CE courses I took in TCEO before 2024 showing up on my transcript?

TCEO and TRAIN are two different systems. Beginning on January 1, 2024, new CDC courses that offer continuing education (CE) are offered for completion through TRAIN. If you earned CE for a course in TCEO, please visit TCEO to access your certificates and transcript. TCEO and TRAIN records will not be combined. However, once you earn CE in TRAIN, you will be able to access your records for all your TRAIN courses in TRAIN.

6. What if I forgot my TRAIN login name or password?

Go to the Forgot your login name or password page. Enter your login name or email address associated with your account. You will receive an email with your login name and a link to reset your password. If you do not receive the email after a few minutes, check your spam folder.

Per the instructions, if you don’t remember your login name or email address associated with your account, please contact Support.

7. How do I search for a course?

Go to the Course Catalog. You can enter search terms in the Search TRAIN box, apply filters on the left side of the page, and sort results using the dropdown to the right of the search box. For additional filters, click Show Advanced Options at the bottom of the filters.

8. What is a Registration Code and where do I put it?

A Registration Code is used to ensure that the person earning continuing education (CE) has attended and completed the course. If your course includes a Registration Code, it is typically located on a screen towards the end of the course content, or it may have been given to you by the course provider. Remember: The course provider is the only source for a Registration Code. The TRAIN team does not know the Registration Code.

Once you receive your Registration Code, you will use it in TRAIN as proof of course completion and verification of attendance. If your course requires a Registration Code, you will be prompted to enter it after clicking the Register button. Registration Codes are case sensitive.

9. How do I receive continuing education (CE) units, contact hours, or credits for a course?

1. Log in or create a new account in TRAIN.
2. Visit the Course Catalog in the top menu to find the course or use the search box in the top menu. You can search by keyword or course ID.
3. Locate and click the title of the course.
4. Review the information in the course details and click the green Register button (located to the right under the title for web-based, and under the Sessions tab for live-events).
5. If prompted, enter the Registration Code. (Hint: these codes are provided by the course instructor or may be found in the course materials).
6. Choose the type of continuing education you’d like to earn. You can select more than one.
7. Click the green Launch button. A new window or browser tab will open with the course content.
8. Once you have completed the course, return to the course details page in TRAIN. You can access the course details page from Your Learning in the top menu (you will need to be logged in). If prompted, click the Mark Completed button on the course details page.
9. You will be prompted to complete the post-assessment. If you don’t pass the post-assessment on the first attempt, you will have only one opportunity to retake it.
10. After completing the post-assessment, you will be prompted to take the course evaluation. Complete the evaluation.
11. Return to the course details page to download your certificate. You can also access your certificate on the Your Certificates tab or Your Transcript tab under Your Learning in the top menu.

10. Can I audit a course?

Yes. When you register for a course that offers continuing education (CE) from CDC, you will be prompted to select one or more credit types. To audit, do not select a CE type. Click on Select to complete registration without registering for a credit type(s). Once you complete the content, click the Mark Completed button. Your course will move to your transcript, and you will receive a general certificate of completion.   

Please note that if you take a course that offers CE and complete as an audit (no grade and no credit), you cannot go back and take the course for continuing education.  

11. After I register for a course and click Launch, why does it take me to a different website?

Although courses are listed on TRAIN, most courses are hosted on websites outside of TRAIN. To take the course, please follow the link and complete the course. Return to TRAIN to mark the course completed and complete your post-assessment and evaluation.

12. How do I access the post-assessment and evaluation for a live event?

If you register for a live event after it has ended, you will need to mark the course completed to access the post-assessment and evaluation. After registering for the session in the Session tab on the course page, select the green Mark Completed button at the top of event listing. You should then be prompted to complete the post-assessment and evaluation.

13. Why can’t I select AAVSB as a credit type when the course details page indicates the course applied for AAVSB?

AAVSB may take longer to approve than other credit types. It will not appear as a credit type for selection until it is approved. You can wait and return to this course later to select AAVSB once approved, or you can select another credit type, such as CEUs. If you select another credit type, complete the activity, continue to take the post-assessment and evaluation now, and return to the Your Transcript tab under Your Learning on the top menu later and adjust your enrollment to include or switch the credit type.

14. How do I report trainings that I have taken?

Please refer to your licensing board or group that required the training for more information on how to submit your transcript.

15. How do I view or print my CE certificate(s)?

To view or print a certificate from the Your Certificates tab:

1. Log into TRAIN.
2. Go to the Your Certificates tab under Your Learning in the top menu.
3. Click the Download Certificate icon to the left of the course title to open a window that will allow you to select download for individual certificates or an option to download all certificates. The certificate(s) will download in Adobe PDF. Your browser settings may have a separate box pop up that asks you to confirm if you want your computer to open or save the file. Select the appropriate options.
4. To print the certificate(s), select Print in Adobe PDF.
5. To save the certificate(s), select Save As and save the file in the desired location on your computer.

To view or print a certificate from the Your Transcript tab:

1. Log into TRAIN.
2. Go to the Your Transcript tab under Your Learning in the top menu.
3. Click the Download Certificate link under the course title to open a window that will allow you to select download for individual certificates or an option to download all certificates. The certificate(s) will download in Adobe PDF. Your browser settings may have a separate box pop up that asks you to confirm if you want your computer to open or save the file. Select the appropriate options.
4. To print the certificate(s), select Print in Adobe PDF.
5. To save the certificate(s), select Save As and save the file in the desired location on your computer.

To view or print a certificate from the course details page:

1. Log into TRAIN.
2. Go to the Course Catalog in the top menu to search for the course. You can also access the course on the Your Transcript tab under Your Learning in the top menu.
3. Click the course title to access the course details page.
4. Click the blue certificate button under the course title.
   Note: The Certificates tab under the course description only has the certificate(s) type. You cannot download your certificate(s) from this tab.
5. Click the Download link in the pop-up box to open a PDF of the certificate(s). The certificate(s) will download in Adobe PDF. Your browser settings may have a separate box pop up that asks you to confirm if you want your computer to open or save the file. Select the appropriate options.
6. To print the certificate(s), select Print in Adobe PDF.
7. To save the certificate(s), select Save As and save the file in the desired location on your computer.

16. How do I view and print my transcript?

1. Log into TRAIN.
2. Go to the Your Transcript tab under Your Learning in the top menu.
3. Click the blue Download transcript button at the top.
4. Enter a date range. Courses that you completed in that time period will appear in the transcript.  
5. Click Download to open a PDF of the transcript. The transcript will download in Adobe PDF. Your browser settings may have a separate box pop up that asks you to confirm if you want your computer to open or save the file. Select the appropriate options.
6. To print the transcript, select Print in Adobe PDF.
7. To save the transcript, select Save As and save the file in the desired location on your computer.

17. How is my information protected?

TRAIN is owned and operated by the Public Health Foundation (PHF) with assistance from the TRAIN Learning Network Affiliates, including CDC. Please refer to the TRAIN Policies for more information on privacy and confidentiality.